Q & A

Question: How Long Will My Goods Take?

Answer: Please Allow at Least 28 Working Days, (Does not include Bank Holidays or Weekends, so if the order was placed on a Friday, the Monday was a bank holiday, your order will not be processed until at least the Tuesday/Wednesday) busy times may take longer

 

Question: What Is The Best Time Allowed For Delivery?

Answer: We Recommend You Allow At Least 4 - 6 Weeks Before Your Wedding

 

Question: Why Do The Goods Take So Long To Be Dispatched?

Answer: Because We Order Direct From Suppliers 

 

Question: Why Do You Say Allow up to 4 - 6 weeks for Delivery? (Does not include Bank Holidays, Weekends

Answer: Because To Give You The Best Choice of Products, It Would Be Impossible to Stock Every Item.

 

Question: Why Do You Order Direct From Manufactures?

Answer: So We Can Offer You The Best Prices

 

Question: Do You Have Items in Stock?

Answer: Yes We Have Quite a Few Items in Stock - These Items Will Be Dispatched on a Friday

 

Question: What Methods of Payments Do You Accept?

Answer: Direct Debit, Pay Pal, and Google (coming soon)

 

Question Why Do I Have To Enter My Wedding Date?

Answer: Because We Send Out Via Date Order

 

Question: What Happens If We Are Getting Married Abroad?

Answer: Please Enter This Date You Are Leaving The UK as Your Wedding Date

 

Question: How Do You Dispatch Your Goods?

Answer: We Dispatch Via Royal Mail Special Delivery

 

Question: Why Do You Use This Dispatch Method?

Answer: Because Our Company Requires a Signature and Delivery is Guaranteed

 

Question: Processing Email Received What Does That Mean?

Answer: It Just Means Your Money Has Been Processed

 

Question: Are Your Veils Made to Order?

Answer: Yes, They Can Take up to 8 Weeks to Make?

 

Question: How Do We Contact You?

Answer: Via Our Contact Form or Telephone Number 0844 3576568

Processing of Orders, we endeavour to delivery within approximately 28 Days, not including weekends, or bank holidays, your orders will take about 1- 2 days to process after payment has been received. You will then receive an email saying we are processing your order, after a day or two, you will receive another email saying your order has been dispatched. (Currently taking approximately 2 weeks)